Plans
Prices shown per month; yearly billing discounts the total.
Yearly discounts: Basic 20% · Standard 30% · Pro 40% · Ultimate 50%. Paid plans start with a 7-day trial of the whole plan: every limit and feature of the tier you pick, card taken up front, nothing charged if you cancel inside the seven days. Coupons exist, and a 100%-off coupon skips the card requirement.
Trades
A trade is a trade. Failed trades never consume one. The period is your billing period (calendar month for free users). Over the limit, new trades are rejected until you upgrade or the period resets.Agent looks
A look is one model call by your bot’s Trade Agent. Checks the engine settles itself are never looks. A proposal you place counts as one look and one trade. Looks reset with the billing period and are shown on the sidebar plan card and under Subscription & billing.Look packs
Need more than the month’s allowance? Add Trade Agent looks on the pricing page sells packs bought outright: 100 looks for 15 USD, 1,000 for 50 USD, 3,000 for 100 USD, 10,000 for 200 USD. Pack looks never expire and are used only after the month’s allowance is gone. They stay on your account if your plan ends, lapses to Free, or changes — only the plan’s own monthly looks end with the plan. The balance shows beside your allowance on the sidebar plan card and under Subscription & billing. Each pack comes with a numbered invoice, listed there too.Changing plans
- Upgrade — prorated and charged immediately (you may be asked to confirm the payment).
- Downgrade to a lower paid plan — takes effect immediately; the unused portion of your current plan becomes a credit toward future invoices — no refund to the card. If your active bots exceed the new plan’s limit, you choose which to pause first.
- Downgrade to Free / Cancel — you keep full access until the end of the paid period, then revert to Free (bots above the free limit of 2 pause). Continue Plan before the period end reactivates.
Cards, invoices, billing history
Avatar menu → Subscription → Manage Subscriptions: payment methods (one primary + optional backup), invoices, and billing history. A failed renewal triggers an “Action required” email; a reminder goes out ~3 days before each renewal.For refunds or billing disputes, email support@traderframe.io — the AI assistant can explain billing but cannot change it.